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Investor Grievance Redressal Committee

MSEI, with a view to cater to the needs of the investors and provide counseling, has set up Regional Investor Service Centers at Chennai, Delhi, Kolkata, Mumbai, Ahmedabad, Indore, Kanpur & Hyderabad. Investors approach these centers for assistance, support or redressal of their grievances against members of the Exchange.

The complaints of investors received are taken up with the Trading Member and the Exchange tries to work out a favorable resolution. However, if the same does not satisfy the aggrieved parties, the complaint is placed before Investors' Grievances Redressal Committee (IGRC) for resolution.

The Exchange has formed separate IGRCs, for each Regional Investor Service Centre to deal with the cases coming within their respective geographical jurisdiction.

The IGRC shall comprise of a single person for claims up to Rs. 25 lakh, whereas, for claims above Rs. 25 lakh, the IGRC shall comprise of three persons.

The members on Investor Grievance Redressal Committee (IGRC) of the Exchange are as follows:-

Region Name of Member   Region Name of Member
Chennai Mr. Gopinath
Ms. P. S. Prema
Mr. S. Ramanathan
  Ahmedabad Mr. R. N. Joshi IAS (Retd)
Mr. Fenil Bharatbhai Shah
Mr. Jagatkumar B Patel
Mr. Hiral Panchal
Mr. Ashish Shah
Delhi Mr. Neeraj Aarora
Mr. Neeraj Malhotra
Mr. Anand Aggarwal
Justice Kripa Shankar Gupta (Retd.)
  Kanpur Mr. Diwaker Singh
Mr. Kuldeep Verma
Mr. Sachin Gupta
Kolkata Mr. N P Sengupta
Mr. Udayan Basu
Prof. Dilip Shah
  Indore Mr. Surendra Gupta
Mr. Chetan Nigam
Mr. Nitin Singh Bhatti
Mumbai Justice Aloysius Stanislaus Aguiar (Retd.)
Mr. J. S. Rawalgaonkar
Mr. Anil Shah
Mr. Ganapathi Anand Nayak
Mr. Vithal Dahake
Mr. Sunil Kapadia
  Hyderabad Mr. R. Sridhar Reddy
Dr P V Amarnadha Prasad
Mr. S. Sarveswar Reddy
Mr. Ramabhadran (Ram) S. Thirumalai